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Luanda, Angola, July 10, 2018
Vivida, the next generation provider of mobile engagement solutions, announced that Angolan mobile operator Movicel has presented today at the FILDA 2018 event in Luanda, the most important Angolan international exhibition, MoviDigital, the new and innovative “digital assistant” based on OverBrowser® technology.
MoviDigital is a new service available for Movicel customers, that will provide, at the right time and for the right screen, useful information on plans, new services updates, bills and availability of new devices, with a unique user experience, for the first time implemented by an African Mobile operator.
Furthermore MoviDigital will be able to protect Movicel customers when browsing the web, with the integration on Vivida Web Protection solution, available to notify security alerts and to block malicious web sites access.
MoviDigital is a new step in Movicel evolution and has the goal to increase customer satisfaction and to enable more revenue opportunities for the operator.
“We are really excited to provide Movicel with the most innovative engagement platform for Mobile operators, with a user experience never implemented before in Africa. Analysts agree that operators that will adopt digital self-care solution will have a huge return in terms of ARPU and cost reduction, and we are proud to be a reliable partner for them.”, said Emiliano Pierdominici, Vivida COO.
“We believe that MoviDigital will enable a new communication channel with our customers that will be a unique opportunity to increase customer loyalty and satisfaction”, said Gianvittorio Maselli, Movicel CEO.
StartupItalia interviews Vivida’s founder Vittorio Costa, read a quick history of us, our genesis, our values and our views
StartupItalia, the innovation magazine of the Italian startups, has just published an interview with our founder, Vittorio.
You will find, in Italian, background, genesis, key partners, values and perspectives of vivida.
Click here to read the original italian interview.
Otherwise, below there is the interview translated into English.
Vivida, the startup that develops mobile browsers from before the arrival of smartphonesInterview with Vittorio Costa, one of the founders: “In large companies, often where there is information technology, there is conservation, not innovation”Vivida is a Lazio startup launched between the end of 2011 and the beginning of 2012 by a team composed (also) by engineers: Vittorio Costa, Vincenzo Capuano, Andrea Pietrini and Daniele Pagani. This entity, after participating at TIM WCAP, today provides innovative and non-intrusive solutions to mobile operators, Wi-Fi service providers and business customers who open new digital communication spaces with their users.
Vivida has created a software platform managed in Cloud Computing for the Mobile Internet: OverBrowser, that offers new communication spaces to companies and organizations of all kinds to the “mobile” users, on smartphones, tablets and laptops connected via 3G, 4G and Wi -Fi. Specifically, it intercepts normal internet browsing and superimposes a semi-transparent and non-intrusive icon, typically consisting of the company or corporate logo. When clicked, the icon is replaced by the OverBrowser Panel, located over the visited web page, which presents -dynamically- any type of digital content: from links to certain pages, to banner ads, scrolling information, photos, videos, maps, new menus with new pages. We asked a few questions to Vittorio Costa, Ceo and one of the founding members of Vivida.
Can you explain in simple terms what your startup deals with?
Companies and organizations all over the world spend a fortune to provide wi-fi services, but users after the login phase … are lost forever.
Vividaweb, or more simply “vivida”, makes visible what today is not visibley, ie the business and services on TLC and Wi-Fi networks. How? generating New Communication Spaces overlapping Web pages on any device and browser, without any need for the users to download software.
With OverBrowser, those offering Wi-Fi services are always visible to the users, through Icons, panels, notifications, banners and any type of content and multimedia service. To engage users, inform them, collect feedback, study their behavior and monetize everything that can be monetised. With OverBrowser and the other Vivida platforms all this is finally possible and can be activated in few hours, with exceptional results in terms of click through and conversion rates.
Let’s take a step back: tell us the story of your startup and your team.
We were dealing with mobile browsing even before the advent of smartphones; Vincenzo Capuano and I, founders of Vivida and inventors of the OverBrowser, have been working together since 2002 in this sector, with Openwave, Novarra and finally Nokia. It was the time when Telecom Operators and website developers tried to make mobile Web browsing accessible on the small screens available on those days. With the arrival of the iPhone 3 and 3G networks the phenomenon of disintermediation of mobile operators exploded: the interaction with users has become a private issue of OTTs, visibility and monetization of services have become a mission impossible for everyone else; for a while someone lived in the illusion that the solution was in the Apps.
Well, there are 5 millions of them, but what is the ratio between those actually used and those ignored or deleted?
How much does it cost to develop and maintain them? how much do they make?
We have always believed in browsing, and the facts proved us right: it remains the best place to interact with mobile users. We were supported by Manageritalia, by the Lazio Region with a “European” grant, by the Centro ImpreSapiens of Sapienza University and also by TIM’s Strategy & Innovation structure. Thanks to them and to our new partners, Emiliano Pierdominici, Andrea Pietrini and Antonio Sbardella, who have brought precious skills, our platforms have strengthened, enriched, diversified and made dozens of use cases possible, not only on the mobile network but also on Wi-Fi. Our team, made up by the founders, people more innovative than young, has then been enriched with excellent, innovative collaborators who, bless them, are also young people! We work in “hyper-smart-working” mode, in the sense that our office is the Web, our meeting room is virtual; only occasionally we sit together at the same table.
Everyday life is videocalls between people in Rome, Rio, Barcelona, Doha and … in the Castelli Romani, where we have our “TivoliLab”, the real beating heart of our research. Our focus (never changed a pixel on our mantra: “make your business visible”) and our technology (patented and phenomenal algorithms to unleash everywhere, now also on the app, our new communication spaces) have led us to be protagonists in the most varied places, from Macao to Luanda, from the heart of the Grande Raccordo Anulare (the Roman equivalent of the UK M-25) to Fiumicino, London, Atlanta and Latin America with, at the begining, prototype solutions and now general available solutions, ready for the massive launch.
We have also won some tenders (by the way, I just realized that we have never lost one) with important customers: for now it is top secret, but some of these tenders should finally turn into massive deployments in the field and within the year will activate services to millions of users. We cross our fingers, but … it was about time: we are ready for the breakthrough. Already now, of course, we serve many tens of thousands of users, but the time has come for the hard play
VividaWeb selected by ADR (AEROPORTI DI ROMA) to innovate the free Wi-Fi service with new model of communication and engagement of passengers
Rome, 13 June 2018 -
Vividaweb, a company focused on Mobile Engagement solutions, announced today that ADR (Aeroporti di Roma), the company that manages the services of Fiumicino and Ciampino airports in Rome, has activated the Vivida OverBrowser® platform to further develop its process of communication and engagement of users of the Free Wi-Fi service present in the airports, thus providing its users with a new mobile browsing experience.
Thanks to the OverBrowser® platform, ADR will be able to interact more easily and efficiently with its customers, providing updated and geo-localized information, assistance and targeted promotions. The main objective of ADR is to increase customer satisfaction and have more opportunities for visibility and enhancement of its services. It is one of the most advanced projects in the world and ADR plans to enrich the platform with other services during the year.
“We are proud to have started a partnership with ADR and to be selected to provide the most innovative platform for communication and interaction with users of Wi-Fi services at airports” said Emiliano Pierdominici, Chief Operating Officer of VividaWeb.
The OverBrowser solution is already active in the airports of Fiumicino and Ciampino, the contents are differentiated between the various areas of the airports and is currently used to show information on flights, on catering services, shopping, parking and to carry out surveys.
VividaWeb is pleased to announce the appointment of Paolo Di Loreto as Country Manager Brasil.
He will be responsible for managing all aspects of VividaWeb’s sales and marketing strategy and operations at local level, while playing a key role in the company’s long-term development strategy. Paolo has a 20+ years of experience in the Telco & Media, working for companies such as Telecom Italia and Tim Brasil. Paolo most recently managed the market entry in Brasil of the Italian startup Wiman.
“We are delighted to bring such an experienced market professional like Paolo to Vivida’s team. He brings a wealth of industry knowledge, a huge network in Brasil and Europe and we believe that he will be a true asset in enhancing the company’s strategic position in Latin America, says Vittorio Costa, CEO and Founder of VividaWeb; “his excellent track record in sales and marketing operations will make him a key asset to our company and our strategic plans to accelerate global business“.
VividaWeb, a digital innovative startup based in Italy and operating worldwide, has been created by executives working in the mobile internet sector for more than 10 years, with deep technical and market knowledge of carrier class systems and direct experience in the ideation, set up, customization and support to many huge projects in this area supporting, each, millions of users.
VividaWeb, the next generation provider of mobile Internet solutions, announced today that Angolan mobile operator Movicel has selected the VividaWeb OverBrowser® platform to improve its customer engagement process, by providing its subscribers with new mobile browsing experience, an innovative project called WebFront 2.0.
Thanks to the implementation of the OverBrowser® platform integrated with new company systems, Movicel will be able to interact more easily and efficiently with its customer base, providing updated and personalized information, self-care capabilities and targeted promotions.
Movicel main goal is to increase customer satisfaction and to enable more monetization opportunities.
“We are proud to provide Movicel with the most innovative communication and engagement platform for Mobile operators. We believe this is the beginning of a new innovation wave for Movicel and the African market in general“, said Emiliano Pierdominici, VividaWeb COO.
“We selected VividaWeb for their deep understanding of mobile operators needs and for the innovative OverBrowser® platform capabilities. This is part of the new Movicel approach to reach higher customer satisfaction standards and increase revenue stream”, said Karthikeyan Chandar, Movicel CTO.